Quality Management System

Native NetSuite Quality Management System covering document control, training records, CAPA, inspections, and calibration - all 21 CFR Part 11 compliant with full audit trails and e-signature support.

5

QMS modules in one platform

Document Control, Training, CAPA, Inspections, and Calibration

Auto

CAPA and training assignment

Generated and assigned automatically based on triggers and priority

Full

Audit trail on all records

Every field change logged with user, timestamp, and reason

Zero

Disconnected QMS tools

All quality management runs natively inside NetSuite

Overview

End-to-end quality management inside NetSuite

Most life sciences companies run their quality management in a separate QMS tool - disconnected from the system where financial, procurement, and supply chain data lives. That means 2 audit trails to maintain, 2 systems to validate, and a manual process every time a quality event touches a financial record.

Archer QMS delivers end-to-end quality management natively inside NetSuite across 5 modules: Document Control, Training Records, CAPA, QMS Inspections, and Calibration and PM. Every module shares the same audit trail, the same user authentication, and the same record structure as the rest of your NetSuite instance.

Document Control enforces version control, record locking, and multi-user collaboration per 21 CFR Part 11. Training is auto-assigned on onboarding, role changes, or document updates. CAPAs are auto-generated based on priority settings. Inspections run at order receipt or assembly build with automatic inventory transfer on pass.

Key features

Built natively inside NetSuite.

No integrations to configure. No external vendors to manage. Every capability lives where your operations run.

Document Control

Version control and record locking

Only current document versions are active. Record locking prevents edits during review. Multi-user collaboration with full audit trail per 21 CFR Part 11.

Training Records

Automatic training assignment

Training assigned automatically on onboarding, role change, or controlled document update. Supports read-and-understand, classroom, virtual, and on-the-job types.

CAPA

Automated CAPA management

CAPAs generated based on priority settings. Effectiveness check records assigned after closure. Follow-up CAPAs triggered if effectiveness criteria are not met.

Inspections

QMS Inspections at receipt and build

Qualitative and quantitative inspection plans for lot and serialized items. Triggered at order receipt or assembly build. 21 CFR Part 11 e-signatures enforced on results.

Inspections

Instant inventory transfer on pass

Inventory transferred automatically to accepted lot on inspection pass. Failed lots placed on hold pending CAPA resolution.

Calibration

Equipment calibration and PM

Full equipment register with service history, calibration schedules, and lifecycle enforcement. Overdue calibration alerts prevent out-of-tolerance equipment from remaining in service.

How it works

From setup to live in days, not months

Configurable without custom coding. Every step runs inside your existing NetSuite instance.

  1. 01

    Configure document types and workflows

    Configure document types, training roles, and approval workflows for your quality management structure. E-signature requirements set per document type.

  2. 02

    Controlled documents route through approval

    Controlled documents route through built-in approval with e-signatures enforced per 21 CFR Part 11. Version control and record locking applied automatically.

  3. 03

    Training assigned automatically

    Training records assigned automatically on onboarding, role change, or controlled document update. Due dates tracked with reminders and escalations.

  4. 04

    Inspections run at receipt or build

    QMS Inspections triggered at order receipt or assembly build. Instant inventory transfer to accepted lot on pass. Failed inspections generate quality events automatically.

  5. 05

    CAPAs tracked and closed with effectiveness

    CAPAs generated, tracked, and closed with effectiveness verification. Follow-up CAPAs triggered automatically if effectiveness criteria are not met.

Who it is for

Built for FDA-regulated companies on NetSuite

Life sciences and healthcare teams that need enterprise-grade capabilities without leaving NetSuite.

Biotech and Pharma

GMP quality management from IND to commercial

Pharma and biotech companies need a QMS that scales from investigational phase through commercial manufacturing with the same audit trail and e-signature controls at every stage.

CDMO

Multi-client quality event management

CDMOs managing quality events across multiple client programs need CAPA, inspection, and document control that maintains client-level separation within one system.

Medical Device

21 CFR 820 quality system requirements

Device manufacturers under QSR requirements need document control, CAPA, and inspection records that satisfy FDA quality system regulation requirements natively in their ERP.

Cell and Gene Therapy

GMP and GTP quality management

Cell and gene therapy companies operating under GMP and GTP frameworks need a QMS with e-signature controls, training records, and CAPA management built for biologics manufacturing.

CRO

Study documentation and quality controls

CROs managing clinical quality events and study documentation need CAPA tracking and training records that connect quality events to the studies and sponsors they affect.

Radiopharmaceuticals

Short half-life batch release inspection

Radiopharmaceutical manufacturers need rapid inspection workflows that trigger on batch completion and support immediate inventory release with a compliant audit trail.

Ready to see it live?

Bring Quality Management System into your NetSuite environment

Talk with Archer about the workflow, controls, and deployment path for your team.